Avaya
Why Avaya?
For the first time, a single voice and data communications solution has been designed and optimized for small and medium-size enterprises to satisfy the requirements for cost, convenience and performance. IP Office is available at a package price from a single vendor – Avaya. IP Office system's integrated open architecture provides converged voice, data, and applications. Your business can be supported using IP Office system's flexible, standards based out of the box solution that can be used for stand-alone, multi-location or a branch office of a large corporation. IP Office enables you to serve the specific needs of your customers now, and to grow with your future requirements.
Serving Customers Effectively with Unified Communications
Your office phone, cell phone, e-mail, texting, instant messaging and more are all essential to the way you work today. But are you managing your communications —or are your communications managing you?
Unlike other solutions, Avaya IP Office uses built-in intelligence to simplify your use of wired, wireless and Internet communications. Instead of keeping your communications separate, Avaya IP Office brings them together so you can easily turn a home or mobile phone into an office extension, collaborate with dozens of customers or staff members on a conference call and get detailed reports that show how well your company is responding to customers.
Rely on IP Office to Control Costs
- Lower mobile phone/long-distance bills: IP Office opens the door to a wide range of options for better managing your company's mobile phone and long-distance charges by routing calls through the system and over broadband links.
- Handle more calls with fewer people: Instead of using staff time to answer incoming calls, rely on the built-in intelligence in IP Office to route calls quickly and accurately.
- Expand your talent pool without increasing real estate: Is your business growing, but you don't want to add full-time staff? With IP Office you have the flexibility to have extra staff working from home—wherever that may be. Each would have access to all the communications and call handling capabilities your other employees have at the main office.
- Eliminate conference calling fees: IP Office makes every day conferencing affordable and practical by providing your business with two built-in, 64- party conference bridges.
- Centralize administration: For businesses with more than one location, IP Office enables remote management and administration from a central location. No need to have an administrator at every site
A Solution You Can Depend On
Everything about the IP Office solution is designed to keep your communications at peak performance at all times:
- Built-in resiliency: For businesses with more than one location, IP Office can deliver continuous operation. In the event of a power outage, users with IP phones can automatically failover to another location, retaining full communications capabilities.
- Advanced, remote diagnostics: IP Office proactively identifies potential problems before they cause an outage or business disruption.
- Proactive alarming: Be alerted to system problems in the way that works best for you—IP Office can e-mail system alarms from any of your locations.
- Solutions for Your Goals, Your Budget: IP Office is designed to grow with your business at your pace. Protect your investment as you expand by adding the necessary components best suited to help you meet your business goals.
Avaya Products, Solutions and Services Support Green Avaya environmental initiatives are broad-based and span the entire business.
Avaya Products
The requirements of the environmental legislation/regulations have been incorporated into the Avaya Design for Environment (DFE) Guidelines and Requirements document and associated checklists. In this way, Avaya personnel at the front end of the New Product Introduction (NPI) process can ensure that Avaya-designed products are compliant with the relevant environmental legislation/ regulations.
Avaya's commitment to high quality, intelligent voice communications at a low environmental cost applies to product portfolios being developed today, as well as those developed years ago.
- Avaya has had an ISO 14001-based EH&S Management System for its facilities and services since its inception in 2001, with EH&S Committees deployed at most locations with greater than 50 employees worldwide. These locations drive EH&S continued improvement at these locations. In addition, Avaya has an ISO 14001 Environmental Management System (EMS) for its Design for Environment process.
- Since 2002, Avaya has realized a 40% efficiency gain in our terminals. When Avaya's Gigabit IP Phones are paired with Extreme Network's Universal Port Software, a 75% reduction in terminal power consumption is achieved. Avaya attained this power reduction as a result of the Avaya-Extreme initiative called "Go Green at Gigabit Speeds."
- Avaya's virtualization technology reduces energy consumption by reducing the requirement for physical servers when running multiple applications.
- Avaya terminals are IEEE class 2 classified and require less power to operate than Cisco's, Nortel's or Shoretel's terminals, which are all IEEE class 3 classified.
- Avaya embedded servers can provide considerable power savings when compared with OEM servers for low end applications.
- The power consumption of embedded IP media processors has been reduced by 64% by Avaya's re-development using the newest technology available.
- The power consumption for conferencing bridges has been reduced by 84% using the newest technology available, and the footprint of conferencing bridges has been reduced dramatically as a result of transitioning from a hardware to a software solution.
Avaya IP Office Telephones
The right telephone can improve the efficiency and productivity of everyone in your organization, simplify the flow of information and allow you to take advantage of the latest communications capabilities. Avaya IP Office telephones have built-in displays, volume control and are designed to support the latest digital communications interfaces, providing clear, high-quality voice transmission. Take a close look at the features available on the IP Office phones and decide which ones will make your everyday business communications easy, cost-effective and productive. A range of telephones are available within the Avaya IP Office system—familiar office digital telephones, wireless handsets, and advanced IP telephones, including an IP-based softphone that works on your PC.
