Microsoft® Unified Communication
The communications world is split in two—between the things you do on the telephone and the things you do on the computer.
The split exists because most real-time communications—like telephone calls and voice mail—depend on one network, while message-based communications—like e-mail—depend on a separate, incompatible network.
The split creates problems—lots of them. Phones aren't as intuitive as they should be. Just try to start a three-way call without hanging up on someone. On a computer, you can check your e-mail, but not your voice mail. And then there's the enormous cost of purchasing, maintaining, and upgrading two complex infrastructures.
To get your phones and your computers talking, you'd have to tear out your entire telephone system, dump your PBX, replace every desk phone, swap out every phone jack. In short, you'd have to start from scratch.
Microsoft unified communications technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.
Integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars—has the power to fundamentally change the way people work.
We believe unified communications will transform business in the coming decade in the same way e-mail changed the business landscape in the 1990s.
When phone services become software, are managed by a server, and are delivered to desktop applications, many interesting things happen.
Tekcetera can show you the way! Contact us now for a network and system evaluation.
